{"html":"<p><strong>Role Title:</strong> Postal Clerk</p><p><strong>Role Type:</strong> Contractor</p><p><strong>Location:</strong> Remote</p><p><strong>Time Commitment:</strong> 15-25 hours/week, short-term project</p><p>micro1 is looking for Postal Clerks to help evaluate and improve AI systems on postal service topics. You’ll use your front-counter experience to check that questions sound like real customers and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.</p><h4>Scope of Work</h4><ul><li>Review sample postal questions and flag any that don’t sound like what real customers ask.</li><li>Write rubrics that define a correct, complete answer on mail classes, shipping options, postage, fees, and shipping labels.</li><li>Cover package tracking, missing or damaged mail, change of address and mail forwarding, and international mailing and customs forms in your rubrics.</li><li>Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.</li><li>Share clear written feedback with the project team, working asynchronously.</li></ul><h4>Required Qualifications</h4><ul><li>Current, former, or retired USPS frontline experience (postal clerk, sales and service associate, or retail associate)</li><li>1+ years helping customers in person at a post office counter</li><li>Working knowledge of mail classes, shipping options, postage, tracking, and change of address</li><li>US-based</li><li>Able to start quickly and commit 15-25 hours/week</li><li>Clear, precise writing</li></ul><p><strong>Not a fit:</strong> Mail carrier, mail processing, or private shipping store experience alone</p><h4>Nice to Have</h4><ul><li>Experience with international mail and customs documentation</li><li>Experience handling missing or damaged mail claims</li><li>Experience creating guides, FAQs, or training materials</li><li>Experience helping a diverse range of customers, including rural and non-English-speaking communities</li></ul>"}