{"html":"<p><strong>Role Title:</strong> Passport Acceptance Agent</p><p><strong>Role Type:</strong> Contractor</p><p><strong>Location:</strong> Remote</p><p><strong>Time Commitment:</strong> 20-30 hours/week, short-term project</p><p>micro1 is looking for Passport Acceptance Agents to help evaluate and improve AI systems on passport topics. You’ll use your front-counter experience to check that questions sound like real applicants and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.</p><h4>Scope of Work</h4><ul><li>Review sample passport questions and flag any that don’t sound like what real applicants ask.</li><li>Write rubrics that define a correct, complete answer on new applications, renewals, and replacements, including forms, fees, and processing options.</li><li>Cover identity and citizenship documents, photo requirements, and applications for minors in your rubrics.</li><li>Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.</li><li>Share clear written feedback with the project team, working asynchronously.</li></ul><h4>Required Qualifications</h4><ul><li>Current or recent passport acceptance agent designation (post office, county clerk, library, or similar)</li><li>1+ years helping the public with passport applications</li><li>Working knowledge of forms, fees, ID and citizenship documents, and rules for minors</li><li>US-based</li><li>Able to start quickly and commit 20-30 hours/week</li><li>Clear, precise writing</li></ul><h4>Nice to Have</h4><ul><li>Experience with lost, stolen, or damaged passports and name changes</li><li>Experience creating guides, checklists, or training materials</li><li>Experience helping a diverse range of applicants, including rural and non-English-speaking customers</li></ul>"}